Support

Stuck on something, or found a bug? We read every email.

Frequently asked questions

Do my photos ever leave my phone?: No. Every collage is composed and rendered entirely on your device. See our Privacy Policy for the full details.
Why can't the app see my whole photo library?: By design. Collage Assist uses the iOS photo picker, so it only ever receives the exact photos you select — nothing else.
What does Premium unlock?: The full template collection, custom grids beyond 3×3, watermark-free export at full 4K resolution, and an ad-free experience — for a single one-time payment, never a subscription.
I bought Premium but it's not showing as unlocked.: Open Settings inside the app and tap Restore Purchases. This re-checks your Apple ID's purchase history and re-unlocks Premium if a valid purchase is found. If it still doesn't work, email us your Support ID (shown in the app's Settings — tap to copy).
How do I remove the watermark from my collages?: The watermark on free exports is removed by Premium, which also raises export resolution to 4K.
My saved collage isn't in my Photos app.: Check that Collage Assist has "Add Photos Only" permission in iOS Settings → Collage Assist → Photos. Saved collages appear in your library's Recents.
Does Collage Assist require an account?: No. There's no sign-up, login, or account of any kind.
How do I request my data be deleted?: Email us (including your Support ID from the app's Settings) and we'll remove the anonymous purchase record described in our Privacy Policy.

Email rahulmr@gmail.com and we'll get back to you.